It seems to be the formula for customer service these days…

Me: Can I have the dozen assorted and a latte please?

Him: What?

Me: A dozen of the assorted donuts and a latte please…

Him: You want… (something I couldn’t understand)

Me: Pardon?

Him: Just me select? One of each?

Me: Yeah, sure, a bit of anything…

Him: Three bags selected, assemble a box, start picking…

Me: Not quite one of each in the box, so I ask for a couple of pinks ones.

Him: In the box, in the bag,… Is that all?

Me: Well I still want the latte

Him: Makes a latte

Him: Do you want a discount card?

Me: No thanks

Him: You wanna 50% off card?

Me: No thanks

Him: You wan sugar?

Me: No thanks

At last, why is it so hard to make it easy?